PRIVACY POLICY

Last Updated: 2024/08/09

1. Introduction

Axis Migration Lawyers is committed to protecting the privacy of our clients and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect, use, disclose and protect your personal information when you engage with our services or visit our website.

 

 

2. Information We Collect

We may collect the following types of personal information:

Personal Identification Information:

Name, date of birth, passport number, national ID, etc.

Contact Information:

Address, email, phone number.

Immigration Information:

Immigration history, visa details, employment information, family details and other information related to your immigration status.

Financial Information:

Payment details, billing address.

Matter Information:

Details about your matter, documents you provide to us, correspondence related to your case.

Website Usage Information:

IP address, browser type, cookies and analytics data.

 

3. How We Collect Your Information

We collect personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
 

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4. How We Use Your Information

We use your personal information for the following purposes:

Providing Legal Services:

To represent you in your immigration matters and manage your case.

Communication:

To communicate with you and other relevant stakeholders regarding your case, appointments and legal updates.

Compliance and Legal Obligations:

To comply with legal obligations, court orders, and government regulations.

Billing and Payment Processing:

To process payments and manage accounts.

Improvement of Services:

To improve our services, website functionality and client experience.

Marketing:

To send you newsletters, legal updates and promotional materials (only if you have consented to this).
 

 

5. How We Share Your Information

We may share your personal information with:

Third-Party Service Providers:

We may share your information with third parties who assist us in providing legal services, such as translation services, IT support, payment processors, and case management software providers.

Government Agencies:

We may share your information with government agencies or courts as required to provide legal services or comply with legal obligations.

Law Enforcement:

We may disclose information if required by law or to protect our rights, property, or safety, or that of others.

Change of Control/Sale of Business:

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law, our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

 

 

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use or disclosure. This includes implementing physical, electronic and procedural safeguards in accordance with industry standards.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
 

 

7. Access to Your Personal Information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at admin@axislawgroup.com.au.

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
 

 

8. Complaints about our Privacy Policy

If you have any complaints about our privacy practises, please feel free to send in details of your complaints to admin@axislawgroup.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
 

 

9. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your browsing experience. You can control the use of cookies through your browser settings.
 

 

10. Third Party Sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Link to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
 

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
 

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: admin@axislawgroup.com.au